Return Policy

Return & Refund Policy

Returns will only be accepted — and credit issued or a refund provided — if all of the following conditions are met:

Items must be in their original condition as shipped, unused, and with all original packaging intact.
You must notify us of your intention to return the item(s) within 7 days of delivery.
Customers are financially responsible for all shipping and handling charges associated with the return and assume full responsibility for the safe delivery of the item(s) back to us.
Please contact us at info@ souldenergy.com before returning any goods to receive the correct return address and authorization.
Please note that it may take several business days for the refund to appear, as processing times vary depending on your payment provider.