Shipping & Return

Ⅰ. How long will it take for my order to arrive?

Total delivery time =Product delivery time + Shipping time.

（Excluding holidays and unforeseen circumstances）

Product delivery time: 2-5 business days

Shipping time: 15-20 working days

Ⅱ. How much does shipping cost?

All our products are free shipping

Ⅲ. How can I track my order?

Once your order is shipped, we will send you an email with the corresponding information.After that you will be able to track your order at souldenergy@gmail.com

Please allow 1-2 business days for tracking information to be available.

Ⅳ. What if the package doesn’t arrive?

If you don’t get your package 30 days after it was shipped, please contact us at souldenergy@gmail.com We’ll either resent a new one to you or give you a full refund.

Ⅴ. Shipping Policy

Our goal is your complete safisfaction. Please give us an opportunily to serve you beter by providing us with your valuable feedback

Returns will only be accepted, and credit given, or money refunded if all of the following condifions are met:

1.ltems must be in original condition as shipped.

2.Notification of your intention to make a return must be received by us within 7 days of delivery of the item(s)

3.Customer is financialy responsible for all shipping and handling charges connecied with the ifem and assumes full responsibilily for itsafe return.

4.Please send us an email at souldenergy@gmail.com. prior to returning the good!Contact us for a return addressIf the returned merchandise does not comply with the above return and exchange policy, your order will be returned to you.

Once a return is approved we will organise the return (Sould Energy will not be responsible for returns if the goods are defective).There is often some processing time before a refund is posted Receive a refund via your original payment method.